When I read that two first-class Qantas passengers refused to fly with the airline after discovering there were no more plush Akira Isogawa pyjamas in their size, my first thought? I really hope they aren’t Australian.
Well they were. And now I’ve spent far too long wondering what it is that possesses people of the apparently affable Australian variety to think that a pair of pyjamas is worth inconveniencing hundreds of other passengers for. Are the pyjamas that good? Are they made of moral compass distorting cotton?
I appreciate that this couple – a psychologist and his wife – are regular flyers and have come to expect a certain level of service with the price that accompanies a first-class ticket, but I’m going to hazard a guess that frequent flyer points were involved and not $10 thousand dollars of cold, hard cash.
I know that Australia can sometimes disappoint in the realm of customer service. My husband once queried the queue at a large homewares warehouse only to be told to go back to where he came from and I’m pretty sure Doug* didn’t mean Dandenong. But what hope do us mere mortals have in raising our children to understand that you can’t always get what you want in life when someone throws a hissy fit over a pair of pj’s and is well taken care of?
Many of us can only ever dream of riding at the pointy end of the plane – at what point does someone cross over from “Ooo french bubbles over the Pacific” to “I WANT AN OOMPA LOOMPA NOW!!”?
The whole thing saddens me. I sincerely hope those vacant seats were given to someone else who would have enjoyed it for the luxury that it is. To our first class travellers may I suggest you take a tip from the little orange dudes and get some perspective.
Oompa Loompa doompadee dah
If you’re not spoiled then you will go far
You will live in happiness too
Like the Oompa Loompa doompadee do
* Not his real name…ok maybe it is.